Privacy Notice

Last updated: 29 September 2026

This notice explains what personal information Versethree (“V3”, “we”, “us”) collects when you use www.versethree.co.uk, buy from us, join our mailing list or contact us; why we collect it; who we share it with; how long we keep it; and your rights over it.

1. Who we are

Versethree is the controller of your personal information.

Company registration number: 17444013 (England and Wales).

We are registered with the Information Commissioner's Office as a data controller; the registration number will be shown here as soon as it is issued.

Contact for anything about your personal information: info@versethree.co.uk, or by post to the address at the end of this notice.

2. What we collect, why, and on what basis

When you buy something

Your name, delivery address, email address and phone number, what you ordered and how much you paid. We use these to take your payment, deliver your order, send you the order confirmation and shipping emails, handle returns and refunds, and keep the records the law requires us to keep.

Basis: performance of our contract with you; and our legal obligation to keep accounting records.

Your card details go directly to Stripe, our payment provider, over a secure connection. We never see or store your full card number; we keep only the card type and the last four digits, to show on your order.

When you browse the shop

The country your connection appears to come from, so prices can be shown in your currency (this is kept in a cookie, see the Cookie Notice), and a temporary session that holds your basket. We don't use analytics or advertising tracking.

Basis: our legitimate interest in running a shop that works.

When you join our mailing list

Your email address, when you signed up, the wording you agreed to, and a scrambled (hashed) version of your internet address and browser type as a record that it was you who signed up. We use these to send you emails about launches, drops and offers.

Basis: your consent, which you can withdraw at any time using the unsubscribe link in every email.

When you email us

Your email address, your name if your email gives it, and what you write. We use these to answer you. Emails to info@versethree.co.uk are delivered to our mailbox and also to Resend, the service that files them in our customer-query system.

Basis: our legitimate interest in answering the people who contact us; and, where your email is about an order, our contract with you.

3. Who we share it with

We share personal information only with the companies that help us run the shop, and only what each one needs:

• - Stripe (payments): your payment and the order reference. Stripe is a controller for the card details it collects.
• - Vercel (website hosting): the requests your browser makes to the site, including your internet address.
• - Supabase (our database and sign-in system): everything listed in section 2, stored securely.
• - Resend (email): the addresses we email and the emails we send; and emails you send to info@versethree.co.uk.
• - Royal Mail (delivery): your name, delivery address, email address and phone number, so they can deliver your parcel and send delivery updates.
• - Veeqo (shipping software): your name, delivery address, email address and phone number, for printing labels and tracking parcels.
• - Namecheap (our email mailbox): emails you send to info@versethree.co.uk.

We never sell personal information, and we don't share it with advertisers.

4. Where it goes

Some of these companies process information outside the United Kingdom, including in the United States. Where they do, the transfer is covered by the UK International Data Transfer Addendum or the UK Extension to the EU–US Data Privacy Framework, which give your information the protection UK law requires.

5. How long we keep it

• - Orders: 6 years after the order, as tax law requires. After that the personal details are removed from the order and only the amounts are kept.
• - Baskets and browsing sessions that never became an order: 60 days.
• - Orders started but never paid for: 30 days.
• - Mailing list: until you unsubscribe. After you unsubscribe we keep your address for 3 years only as a record that you asked us not to email you.
• - Emails to info@versethree.co.uk: 2 years after the query is resolved.

6. Your rights

You have the right to:

• - ask for a copy of the personal information we hold about you;
• - have it corrected if it's wrong;
• - have it deleted, where we don't need to keep it (for example, we must keep order records for tax purposes);
• - object to our using it, or ask us to restrict how we use it;
• - withdraw consent to marketing at any time (the unsubscribe link in every email, or email us);
• - receive the information you gave us in a form you can take elsewhere.

To use any of these rights, email info@versethree.co.uk. We'll answer within one month.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113). We'd ask you to contact us first so we can try to put it right.

7. Security

Your information is stored in a database that only the shop's own systems and our team can reach; the team's access needs a password and a code from an authenticator app, and every change they make is recorded. All connections to the site are encrypted. Payments are handled by Stripe and never pass through our systems.

8. Children

The shop isn't aimed at children under 16, and we don't knowingly collect their information.

9. Changes to this notice

We'll update this notice when what we do changes. The date at the top says when it was last changed.

10. Contact

Email: info@versethree.co.uk

Versethree

Registered/business address: